FAQs
Products
What formats do Bolt Cricket bats cover?
We carry bats for every format: English willow and Kashmir willow for hardball cricket, tape-ball bats for tape-ball formats, tennis ball bats, plastic bats for backyard cricket, and the FiberX Carbon Fiber Starter Kit for beginners.
How do I choose the right bat?
Visit our Bat Recommendation Guide for a full breakdown by format, skill level, and budget. You can also email info@boltcricket.com and we will recommend the right bat for you.
Do I need to knock in my bat?
English willow bats require knocking in before first use. Kashmir willow bats may be used sooner but benefit from light knocking in. Tape-ball, tennis ball, and plastic bats do not require knocking in.
Sizing
What size bat does my child need?
See our full Size Guide. Confirm the exact product model’s manufacturer measurements and fit before choosing a size. Age, height or a Kids/Youth/Women’s/Men’s label alone does not confirm fit. Ask info@boltcricket.com for the measurement method and model-specific chart.
How do I measure for pads and gloves?
The Size Guide explains the information to confirm. Confirm the exact product model’s manufacturer measurements and fit before choosing a size. Age, height or a Kids/Youth/Women’s/Men’s label alone does not confirm fit. Ask info@boltcricket.com for the measurement method and model-specific chart. Do not automatically size up.
Shipping
Where does Bolt Cricket ship from?
Bolt Cricket fulfills orders through its current approved fulfillment and supplier network. Available shipping options are confirmed based on the order details and shipping address.
How long does shipping take?
Delivery timing depends on the order type, customization details, destination, and available shipping method. Available delivery options are shown or confirmed based on the order details and shipping address.
Do you ship internationally?
We currently ship to customers in the United States, Canada, and India. Available rates and delivery options are shown at checkout based on your shipping address.
Returns
What is your return policy?
We accept returns within 30 days of delivery on unused items in original condition. See our full Return Policy.
Can I return a custom jersey?
Custom jerseys are non-returnable unless they arrive damaged or do not match the approved specification.
Custom Teamwear
How do I order custom jerseys for my team?
Visit our Custom Teamwear page. Email info@boltcricket.com with your team details and we will guide you through the process.
What is the turnaround time for custom jerseys?
Bolt Cricket can support custom cricket teamwear with team colors, logos, sponsor placement, player names, and numbers. Minimum order: 15 units per design of each product. For balls, the minimum is 15 packs of six (90 balls) per product and design. Different products or designs cannot be combined to meet the minimum. Estimated manufacturing is 2 weeks after payment, followed by an estimated 1 week for delivery to all destinations. These are estimates, not guaranteed arrival dates.
Contact
Can't find what you're looking for? Email info@boltcricket.com or call +1 (224) 476-0138.