FAQs

Products

What formats do Bolt Cricket bats cover?
We carry bats for every format: English willow and Kashmir willow for hardball cricket, tape-ball bats for tape-ball formats, tennis ball bats, plastic bats for backyard cricket, and the FiberX Carbon Fiber Starter Kit for beginners.

How do I choose the right bat?
Visit our Bat Recommendation Guide for a full breakdown by format, skill level, and budget. You can also email info@boltcricket.com and we will recommend the right bat for you.

Do I need to knock in my bat?
English willow bats require knocking in before first use. Kashmir willow bats may be used sooner but benefit from light knocking in. Tape-ball, tennis ball, and plastic bats do not require knocking in.

Sizing

What size bat does my child need?
See our full Size Guide. Most children aged 12–14 use Harrow size. Most adults use Short Handle.

How do I measure for pads and gloves?
The Size Guide covers pads and gloves. In most cases, Junior is under 10, Youth is 10–14, and Adult is 15 and over. When in doubt, size up.

Shipping

Where does Bolt Cricket ship from?
US and Canada orders ship from Wheeling, Illinois. International orders ship from fulfillment partners in Delhi and Lahore via FedEx or DHL Express.

How long does shipping take?
US Domestic: 3–7 business days. Canada: 5–10 business days. International: 5–14 business days depending on destination. See our Shipping Policy for full details.

Do you ship internationally?
We currently ship to customers in the United States, Canada, and India. Available rates and delivery options are shown at checkout based on your shipping address.

Returns

What is your return policy?
We accept returns within 30 days of delivery on unused items in original condition. See our full Return Policy.

Can I return a custom jersey?
Custom jerseys are non-returnable unless they arrive damaged or do not match the approved specification.

Custom Teamwear

How do I order custom jerseys for my team?
Visit our Custom Teamwear page. Email info@boltcricket.com with your team details and we will guide you through the process.

What is the turnaround time for custom jerseys?
Typically 3–4 weeks after proof approval.

Contact

Can't find what you're looking for? Email info@boltcricket.com or call +1 872 216-0013.